The Water Damage Restoration Process

With high humidity levels common across most of Arkansas, especially in the summer months, it is essential to properly dry your Little Rock area home after a water loss. We train our technicians in the latest advanced scientific techniques of proper drying. With tools that detect moisture in floors, walls, and ceilings, we find the hidden dampness and remove it before it can create secondary damages that can impact your health and safety.

Proper drying requires air movement, dehumidification tools, and elevated temperatures to dry all areas rapidly and efficiently. Depending on the scope of the loss, proper drying is typically completed within days, and our services include an extended warranty.

If your home sustains water damage from a supply line, hot water tank, faulty air conditioning leak, or any other type of accident, call the professionals at SERVPRO of Northwest Little Rock. We will dispatch a team of professionals to make your loss "Like it never even happened."

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

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